What material does Shredder use for the indoor surface?
We use Xtreme, manufactured by Grassworx. We lightly spray this turf material with water for our classes. The combination of water and wax will enable skiers and snowboarders to “slip” (to travel down the surface) and “to grip” (for turning and stopping) down our different features. Artificial snow surfaces are used all over the world, including places throughout Europe, Asia, Australia, and the US. This material enables skiers and snowboarders to learn or practice year round and allows a variety of different people to have access to these great sports.
WHAT SLOPES ARE AVAILABLE FOR USE?
The size and number of slopes will vary between Shredder locations. Typically, a Shredder facility will include a large slope (10-12 feet tall, 42-47 feet long), a medium slope (4-8 feet tall, 22-26 feet long), and a small slope (3 feet tall, 10 feet long).
Please contact your Shredder location of interest for more details.
What happens during a typical class?
Class organization and structure varies depending on the class size and type. Typically, ski and snowboard classes are broken down into groups based on ability level and the sport they are practicing. Once the class begins, each group will rotate stations throughout the gym to work on various skills and techniques with an instructor. Depending on the ability levels and class size, stations usually include practicing techniques on the slope(s) and working on athletic development and mountain knowledge in our backroom.
For more information about our classes, feel free to read their specific class descriptions here.
WHAT IS SHREDDER'S INCLEMENT WEATHER POLICY?
We follow the Boulder Valley School District (BVSD) weather policy regarding delays and cancelations.
On the weekends, we will make determinations regarding operations as early in the morning as possible. Please check for an Announcement Banner on our website, an update on our Facebook Page, and/or an email to parents.
DO INDOOR SKI/snowBOARD LEVELS CORRESPOND WITH LEVELS AT THE RESORTS?
Yes, our skill progressions and levels are closely comparable to classes available at mountain resorts.
What is Shredder's flexible make-up policy?
If you intend to miss classes, please inform Shredder via Phone Call, Email, or Text. To schedule your make-ups, consult with a Shredder staff member to coordinate a time that works for both your schedule and our classes. Make-ups are as follows:
- 12-Week Session: Two (2) Guaranteed Make-Ups
- 5 or 6-Week Session: One (1) Guaranteed Make-Up
Make-ups must be completed by the end of your current session and cannot be carried over. We will make every attempt to accommodate additional make-ups or unique circumstances, but must prioritize those who have not reached their "guaranteed" make-up quota.
CAN MY CHILD BEGIN AFTER A SESSION HAS BEGUN?
Yes, you can enroll for classes at anytime during any session and prorate the cost, assuming there is space available. Please contact us to discuss prorate options.
DOES LEARNING ON ARTIFICIAL SNOW HAVE ANY NEGATIVE IMPACT ON SKIING OR RIDING ON REAL SNOW?
Absolutely not! In fact, most clients have expressed that it is much easier to ski or ride on the mountain after they had learned or practiced on the artificial snow. The material catches the edges of the skis and snowboards very easily, making it much easier to practice the proper technique. In addition, being able to practice skiing or riding year-round will help strengthen skills and technique for when you’re ready to hit the slopes.
What should I bring to class?
All gear is included when you enroll for a session (this includes boots, helmet, and skis/snowboard). If you prefer to bring some or all of your kiddo’s own gear (i.e. if your child has a helmet he/she is comfortable with), you may. We recommend wearing comfortable or athletic clothing, such as shorts/leggings and long or short sleeved t-shirts.
We also please ask that kids have socks for class. We use a light spray of water on our hills during class and occasionally the kids' socks can get wet if they walk on the hills before/after class. Therefore, you may want to pack an extra pair of socks for your kids.
While instructors work to avoid any serious falls during classes, occasional tumbles do occur and are major parts of the sports of skiing and snowboarding. If you feel your child would be more comfortable with elbow/knee pads or guards, light gloves, or other forms of protection, they are welcome to bring them; however, Shredder does not provide these items. This note is especially relevant for snowboarders, who tend to tumble more often when learning.
SHOULD I DROP-OFF OR SHOULD I STAY WITH MY SKIER/snowboarder DURING CLASS?
We strongly encourage parents to drop-off their Shredders to help them become comfortable with independence while skiing and snowboarding. This also helps the kids to completely focus all of their attention on our instructors during class. However, if preferred, parents are welcome to stay during class time in our lobby or outdoor areas. Some children are much more comfortable when their parent is around, while others are sometimes reluctant to participate; however, each child has their own comfort level while in class.
If you have any questions or concerns about dropping off your child or staying for the duration of the lesson, feel free to contact us and we will happily work with you to find a good solution.
What is Shredder's Refund Policy?
Shredder will refund your remaining classes in the event that you choose to cancel your enrollment. Refunds will not be considered for missing individual classes during a session. It is your responsibility to attend the classes you have signed up for, and you may follow our flexible Make-up Policy in the event you need to miss a class.
Weeks 1 - 3: Full Refund for the Value of the Remaining Classes
Weeks 4 - 12: Credit Value towards other Shredder Programs for the Remaining Classes
5 or 6-Week Session
Weeks 1 - 2: Full Refund for the Value of the Remaining Classes
Weeks 3 - 6: Credit Value towards other Shredder Programs for the Remaining Classes
What is shredder's open gym policy?
Shredder offers open gym times during the fall, winter, and spring sessions. These times vary by session - contact Shredder for clarification if times are not clear on each location's registration page.
Open gym times are an hour in length. Staff are present to supervise and help assist with set-up, but staff do not perform instruction during this time. You are free to use the hills and back-room for any use. Children must be supervised by a parent.
Open gym is free for children currently enrolled in a session. Unfortunately, we cannot allow open gym use for siblings who are not enrolled in class. Open gym is available for $15/hour for non-enrolled participants. All gear is included.